You can export or delete much of your data from Profile → Privacy Center. Some requests may require identity verification by email.
- Export: request via Privacy Center or privacy@medivaone.com from your account email
- Account deletion: Profile → Delete account, or contact privacy@medivaone.com
- Legal retention: limited backups or fraud holds may delay complete erasure where law requires
Read the Privacy Policy on this site for categories of data, subprocessors, and international transfers.
Your choices under privacy law
Export helps you keep a copy before switching phones or apps. Deletion starts in Profile; some legal retention may delay complete erasure as described in our Privacy Policy.
You can also delete your account from medivaone.com/delete-account when signed in on the web flow.
Where this lives in Mediva One
Open Mediva One and look for Profile → Privacy Center in the main tabs or Profile. Exact labels may differ slightly between iOS and Android, but the workflow is the same: you stay in control of permissions and what gets shared with Circle of Care.
Wellness, not medical advice
Mediva One helps you organize reminders, logs, and documents. It does not diagnose, prescribe, or replace emergency services or instructions from your clinician or pharmacist.