Terms of Service

You must be at least 16 years old to use Mediva One, or the minimum age required in your country if higher. If you use the Service on behalf of another person, you confirm that you are authorised to do so and that you will comply with these Terms.

Mediva One helps you organise medicines, dose reminders, health measurements, documents, caregiver sharing, and related wellness tools. Features may change over time as we improve the product.

The Service is provided for personal, non-commercial use unless we agree otherwise in writing.

Mediva One does not provide medical advice, diagnosis, or treatment. Content in the app—including AI responses, medication information, and health summaries—is for general information and organisation only.

Always seek the advice of a qualified healthcare professional before making decisions about your health or medications. Never disregard professional medical advice because of something you read in the app. In an emergency, contact local emergency services immediately.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Provide accurate registration information and keep it up to date in your profile.

You may delete your account at any time from Profile settings. Account deletion is permanent and removes your data from our servers subject to the retention limits described in our Privacy Policy.

You retain ownership of the information you enter or upload, including medicines, dose logs, documents, and health-related notes. You grant us a limited licence to host, process, and display that data solely to operate and improve the Service.

You represent that you have the right to upload any content you provide and that doing so does not violate any law or third-party rights.

You agree not to:

• Use the Service for unlawful, harmful, or fraudulent purposes.
• Attempt to access another user's account or our systems without authorisation.
• Reverse engineer, scrape, or interfere with the Service except as permitted by law.
• Upload malware or content that infringes intellectual property or privacy rights.
• Misrepresent your identity or your relationship to a care recipient.

When you invite caregivers or share health information, you control what categories are visible. You are responsible for choosing appropriate recipients and permissions. We are not responsible for how invited caregivers use information you choose to share.

The Service may integrate with third parties such as Apple Health, Google Health Connect, cloud hosting providers, push notification services, and optional AI providers. Your use of those services is subject to their own terms and privacy policies.

We do not control third-party platforms and are not liable for their availability, accuracy, or practices.

Mediva One is currently free to use. If we introduce paid plans in the future, we will update these terms and show pricing before you are charged.

Mediva One, including its design, software, trademarks, and documentation, is owned by United Celestia Group or its licensors. These Terms do not grant you any rights to our brands or code except the limited right to use the Service as intended.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or that reminders will always be delivered on time. You are responsible for verifying critical medication schedules independently.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNITED CELESTIA GROUP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability for any claim relating to the Service will not exceed the greater of (a) the amount you paid us in the twelve months before the claim or (b) one hundred US dollars (USD 100), except where liability cannot be limited under applicable law.

You agree to indemnify and hold harmless United Celestia Group from claims, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of the Service, your content, or your violation of these Terms or applicable law.

We may suspend or terminate access to the Service if you breach these Terms, if required by law, or to protect the security of users and systems. You may stop using the Service at any time.

Sections that by nature should survive termination—including disclaimers, limitation of liability, and governing law—will remain in effect.

We may update these Terms from time to time. When we make material changes, we will notify you through the app or by email where appropriate. Continued use after the effective date constitutes acceptance of the updated Terms.

These Terms are governed by the laws applicable in the jurisdiction where United Celestia Group operates, without regard to conflict-of-law principles. Disputes will be resolved in the courts of that jurisdiction unless mandatory consumer protection laws in your country require otherwise.