Frequently asked questions

Factual answers about Mediva One: pricing, reminders, Circle of Care, health integrations, privacy, and setup.

• PricingIs Mediva One free?Mediva One is free to download and use on iOS and Android. You need an account for cloud sync, Circle of Care, and backup features.
• RemindersHow do medication reminders work?You define each medicine’s schedule in the app. Mediva One sends local push notifications at those times. On supported iPhones, Live Activities can show the next dose on the lock screen.
• CaregiversHow does Circle of Care work for caregivers?You send an invitation from your account. The caregiver accepts with their own login. You choose which data categories they can view. Optional push alerts notify them when a dose is missed or snoozed.
• IntegrationsDoes Mediva One connect to Apple Health or Health Connect?Yes, on supported devices. Health data is read only after you approve categories in the system permission sheet. You can revoke access in device Health settings at any time.
• ProductWhat is included in Mediva One besides reminders?Medication lists and dose history, vitals from connected health apps, cycle and hydration logs, appointments, document storage, emergency card, Circle of Care, and optional Mediva AI chat.
• PrivacyHow is my health data stored and shared?Data stays on your device and, when signed in, on Mediva One servers for sync. We do not sell personal or health data. Caregivers see only what you authorize in Circle of Care.
• SafetyIs Mediva One medical advice?No. The app helps you organize information and reminders. It does not diagnose, prescribe, or replace emergency services or your clinician’s instructions.
• Getting startedHow do I install and set up the app?Download from the App Store or Google Play, create an account, add medicines, and enable notifications. Optional: connect health integrations and invite caregivers.